Need help with an order?
Contact Qiksearch as soon as possible with your order details and a description of the issue. Our team will review the item, its condition, and the order information and explain the available options.
Before returning an item
Please contact us before sending any product back. We will confirm whether a return is appropriate, how to package the item, and where it should be delivered. Items should be kept in their original condition and packaging where possible.
Refunds
Where a refund is approved, our team will confirm the amount and payment method. Timing may depend on the original payment provider. Special-order, installed, perishable, or used products may require individual review.
For help, call +254 700 007 552 or email info@qiksearch.co.ke.